Take the uncertainty out of your I.T budget. With Falcon Systems Flat Rate I.T package you gain access to a highly trained and dedicated team to maintain your systems including patching and security. All users have unlimited access to a help desk to answer all technology related questions.
Falcon Systems owns and manages its own cloud infrastructure, this means your data never leaves Canada unlike most IT providers who simply resell a public cloud service which often resides in other countries and under different jurisdictions. Hosting with Falcon Systems 100% Canadian Solution means better accountability and security of your data.
Each workstation is equipped with a state of the art Falcon Agent Software which includes enterprise level antivirus and web protection that monitors and alerts Falcon Systems of any issues in real time. Our proactive maintenance and patching schedule ensures every station is running at its best. We perform routine backup monitoring and test restores to ensure backup data validity.
Falcon System approaches each project with care whether it is big or small. We specialize in equipment procurement, cable installation, office migrations and everything in-between. If you want a project done right, contact Falcon Systems.
To many companies let tech work against them rather then for them. Let us help you get out of the technology dark ages!
"Our two O&G companies have been working with Falcon Systems for over 10 years and have had consistent, timely, and professional-grade support for ALL of our IT system requirements. Falcon has also provided and maintained closely integrated infrastructure links to our western Canadian field and European operations. The Falcon team has always brought us time-tested and field-tested solutions to our problems. As a growing company, we need things to work right the first time – which Falcon has seamlessly provided to us for over 10 years. "
When I joined Simon House in December of 2015, Simon House needed significant improvements in reliable and stable computer and IT support. As a registered charity, funds are always a challenge. I knew that I needed an ethical and socially responsible company to support Simon House with computer upgrading and ongoing support. I had previously retained Cedric and his team at Falcon earlier in my career, and knew that I could count on him. Our data is maintained by Falcon in a 100 % Canadian Cloud Hosted service where the confidentiality of our records is maintained. The support provided is excellent, and the monthly base service fee is very reasonable.
Over the past 5 years, Falcon Systems has provided IT services and solutions for our company. They have deployed and continue to maintain secure IT and telecommunication infrastructure to our office and locations. Their team is an extension of our technology team as a third party provider. We appreciate that their solutions are Canadian based as it is important to our security that we know where our data and servers reside.
First step is to meet and examine your current I.T situation, we will not pitch anything to you till we understand your needs and business
Come up with the most cost effective and efficient solution based on the information we gathered
Present the best solution in as least or as most technical terms as you want. Making sure you understand the problems and the solutions.
We are then only a phone call or short drive away for all your support needs. We have a small group of local techs allowing them to learn your business and help you better
|Features||In House||Managed I.T|
|24 hours a day monitoring|
|1 hour response time|
|Specialized techs for the harder problems|
|Stable and flat month billing|
|Legally binding guarantee of up-time|
|Electronic issue management systems for efficient monitoring|
|Overtime charges for after hour calls|
Falcon Systems provides I.T support for a variety of clients including law firms, doctors offices, engineering firms, and not for profits.